Returns and refunds

Last updated: 26 October 2026

7-day returns

You can request a return or exchange within 7 days of delivery. Items must be unworn, unwashed and unaltered, with all original tags and packaging.

What cannot be returned

• Items that have been worn, washed or altered
• Items returned without their original tags

How to request a return

1. Email [email protected] with your order ID.
2. Tell us whether you would like a return or an exchange, and the reason.
3. We arrange a free pickup from your address. If pickup is not available at your pincode, we will share a self-ship address.

Exchanges

Size exchanges are subject to stock. If your size is not available, we will refund you instead.

Refunds

Once the item passes a quality check, we issue your refund within 5–7 working days: to the original payment method for prepaid orders, or to your bank account or UPI for cash on delivery orders. Return pickup is free; original shipping fees are not refundable.

Cancellations

You can cancel an order free of charge at any time before it is dispatched (orders are usually dispatched within 1–2 working days). Email [email protected] with your order ID and we will confirm the cancellation by email.

• Cash on delivery orders: nothing is payable once the order is cancelled.
• Prepaid orders (when online payment is available): the full amount is refunded to the original payment method within 5–7 working days of cancellation.
• After dispatch: the order can no longer be cancelled, but you can decline the delivery or request a return within 7 days of delivery under this policy.

We may cancel an order ourselves because of stock issues, suspected fraud or an unserviceable pincode. We will let you know by email and refund any amount paid in full. We never charge a cancellation fee.

Damaged or incorrect item

Please write to us within 48 hours of delivery with photos, and we will replace it or refund you at no cost.